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Information about channels to contact us and useful links.
Last updated 10 January 2025
Feedback form
Address
140 Hill Street, #01-01A,
Old Hill Street Police Station, Singapore 179369
REACH Channels
Useful links
Expand for the agencies' contact information
If you have any feedback on rules and regulations that hinder your business or stifles entrepreneurship, productivity and innovation, you can send your comments to the PEP Secretariat.
You may also contact the following agencies for issues on:
Animals
Email: https://www.nparks.gov.sg/avs/feedback
OneService App: https://www.oneservice.gov.sg/
Website: www.nparks.gov.sg/avs
Pests
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Roads & Footpaths
Email: https://www.lta.gov.sg/feedback/
Website: www.lta.gov.sg
Water Supply & Drains
Email: pub_one@pub.gov.sg
Website: www.pub.gov.sg
Cleanliness
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Trees & Greenery
Email: Parks and Greenery feedback form / OneService App
Website: www.nparks.gov.sg
Infrastructure in HDB estates
Email: e-feedback form
Website: www.hdb.gov.sg
Smoking at prohibited areas, mosquito breeding, illegal hawking and noise from construction sites
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Maintenance of transport-related infrastructure in the local environment including public roads, footpaths, walkways, covered link-ways, streetlights and traffic lights
Email: https://www.lta.gov.sg/feedback
Website: www.lta.gov.sg
Crime-related issues
E-services: https://eservices1.police.gov.sg/phub/eservices/homepage
Website: https://www.police.gov.sg/
Construction vibrations, stability of slopes or structures/buildings, upgrading programmes for private estates
Email: https://www.bca.gov.sg/feedbackform
Website: www.bca.gov.sg
Maintenance of State land and properties
Email: sla_enquiry@sla.gov.sg
Website: www.sla.gov.sg
Illegal parking in HDB car parks
Email: e-feedback form
Website: www.hdb.gov.sg
Illegal parking in URA Car Parks
Email: ura.sg/contactus
Website: www.ura.gov.sg
Maintenance of URA car parks/street-side car parking spaces in commercial areas
Email: ura.sg/contactus
Website: www.ura.gov.sg
Businesses/Entrepreneurship (Pro-Enterprise Panel)
Website: www.mti.gov.sg/proenterprisepanel
FAQs
What is REACH's role in the feedback process? Does REACH filter or censor feedback received from contributors?
REACH facilitates communication between Singaporeans and Government agencies by proactively initiating discussions on various topics and gathering feedback on policy issues.
All feedback submitted to REACH, regardless of the sentiments expressed, is read by REACH staff. REACH will convey the feedback, in its entirety, to the relevant agencies for information and consideration. We do not edit or filter any feedback received.
What happens to my feedback after I have filled out the Online Feedback Form and submitted it?
REACH would like to assure you that your feedback will be directed to the relevant agency for their review and necessary follow up.
What happens to feedback that I submit through the Public Consultations page?
The feedback received through the Public Consultations page is sent directly to the Government agency which posted the consultation paper.
I would like to join the REACH mailing list so that I can be informed of REACH events and receive the e-newsletter. How can I sign up for this? Will I be able to unsubscribe from it at a later date?
You may visit our Events page for the latest updates on our events. You may also consider signing up for our weekly newsletter, REACH Bytes. You may subscribe or unsubscribe from our mailing list.