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Information about channels to contact us and useful links.
Last updated 19 December 2024
Feedback form
Address
140 Hill Street, #01-01A,
Old Hill Street Police Station, Singapore 179369
REACH Channels
Useful links
Expand for the agencies' contact information
If you have any feedback on rules and regulations that hinder your business or stifles entrepreneurship, productivity and innovation, you can send your comments to the PEP Secretariat.
You may also contact the following agencies for issues on:
Animals
Email: https://www.nparks.gov.sg/avs/feedback
OneService App: https://www.oneservice.gov.sg/
Website: www.nparks.gov.sg/avs
Pests
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Roads & Footpaths
Email: https://www.lta.gov.sg/feedback/
Website: www.lta.gov.sg
Water Supply & Drains
Email: pub_one@pub.gov.sg
Website: www.pub.gov.sg
Cleanliness
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Trees & Greenery
Email: Parks and Greenery feedback form / OneService App
Website: www.nparks.gov.sg
Infrastructure in HDB estates
Email: e-feedback form
Website: www.hdb.gov.sg
Smoking at prohibited areas, mosquito breeding, illegal hawking and noise from construction sites
Email: http://www.nea.gov.sg/corporate-functions/feedback
Website: www.nea.gov.sg
Maintenance of transport-related infrastructure in the local environment including public roads, footpaths, walkways, covered link-ways, streetlights and traffic lights
Email: https://www.lta.gov.sg/feedback
Website: www.lta.gov.sg
Crime-related issues
Email: SPF_police_information@spf.gov.sg
Website: www.spf.gov.sg
Construction vibrations, stability of slopes or structures/buildings, upgrading programmes for private estates
Email: https://www.bca.gov.sg/feedbackform
Website: www.bca.gov.sg
Maintenance of State land and properties
Email: sla_enquiry@sla.gov.sg
Website: www.sla.gov.sg
Illegal parking in HDB car parks
Email: e-feedback form
Website: www.hdb.gov.sg
Illegal parking in URA Car Parks
Email: ura.sg/contactus
Website: www.ura.gov.sg
Maintenance of URA car parks/street-side car parking spaces in commercial areas
Email: ura.sg/contactus
Website: www.ura.gov.sg
FAQs
FAQs on REACH's Feedback Process
What is REACH's role in the feedback process? Does REACH filter or censor feedback received from contributors?
REACH facilitates communication between Singaporeans and Government agencies by proactively initiating discussions on various topics and gathering feedback on policy issues.
All feedback submitted to REACH, regardless of the sentiments expressed, is read by REACH staff. REACH will convey the feedback, in its entirety, to the relevant agencies for information and consideration. We do not edit or filter any feedback received.
Other FAQs
What happens to my feedback after I have filled out the Online Feedback Form and submitted it?
REACH would like to assure you that your feedback will be directed to the relevant agency for their review and necessary follow up.
What happens to feedback that I submit through the Public Consultations page?
The feedback received through the Public Consultations page is sent directly to the Government agency which posted the consultation paper.
I would like to join the REACH mailing list so that I can be informed of REACH events and receive the e-newsletter. How can I sign up for this? Will I be able to unsubscribe from it at a later date?
You may visit our Events page for the latest updates on our events. You may also consider signing up for our weekly newsletter, REACHBytes. To subscribe to REACHBytes, click here.
You may unsubscribe from our mailing list if you wish at a later date. To unsubscribe, you may click here
I use browsers such as Firefox and Mozilla as my default Internet browsers. Why can't I submit my feedback when using these browsers?
The REACH website is best viewed using Internet Explorer 11 & above and all latest 2 versions. If you encounter problems accessing our website, please let us know via our feedback form and we will be happy to assist you.
I work from an Apple computer. Can I access the REACH website?
Yes, you can view the information on the website and submit your feedback online.
Can I access the website via my mobile phone?
Yes, the REACH website is mobile-friendly.